bleech is hiring
Customer Support Representative
We’re looking for experienced team players (m/f/x) with excellent communication skills that provide high quality customer support for our agency and startup clients.
bleech is developing interactive websites for some of the most prestigious brands in Germany. We are a technical partner to creative agencies and startups with high quality standards. Our clients especially value our longstanding expertise as well as our open manner.
- be the first point of contact to our customers.
- manage and resolve customers’ requests via phone, e-mail and monday.com ticketing system.
- work proactively and solution-oriented.
- work on continuous performance optimization.
- enhance customer satisfaction and form long-lasting customer loyalty.
- highly skilled in communication and organisation.
- enthusiastic about customer contact.
- experienced in customer support and/or project management.
- fluent in German and English, both written and verbal.
- enjoying learning and technical challenges.
- interested in web technologies and coding (huge plus).
- an open-minded working atmosphere in a young, international team.
- an attractive, performance-oriented payment.
- free drinks, as well as fresh fruit.
- a pretty nice office at Schlesisches Tor.
- clear, simple processes.
- openness for new things and quick decisions.
MarkusHead of Development
Not for you?
Have a look if any other
position suits you better!
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email, phone or Instagram.